Frequently asked questions
How DecoAI treats your photos, what the ad-free subscription actually changes, and which spaces are supported.
Yes. Every design feature — the full style catalogue, Interior and Exterior generation, Inspiration and the Library — is free and funded by advertising. There is one optional subscription, and its only effect is to remove advertising. It does not unlock any style, room or feature.
Your actual room. DecoAI takes the photograph you provide and restyles that same space, which is why the before/after comparison lines up with your real walls, windows and furniture positions.
Your photo is sent to our servers only to be processed in real time, then permanently deleted once the result is delivered. It is not stored, cached or logged on our infrastructure, and it is never used to train AI models. The finished designs are saved locally on your device in the app Library.
On your device only. We do not keep a copy and cannot restore them. Deleting an item from the Library, clearing app data or uninstalling the app removes them permanently, so use Save to keep anything you care about in your photo album.
Interior covers Living room, Bedroom, Kitchen and Bathroom. Exterior covers House, Garden and Swimming pool.
In Google Play: Play Store → Payments and subscriptions → Subscriptions. Cancel at least 24 hours before the period ends to avoid the next charge. The app stays ad-free until the end of the period you already paid for. Deleting the app does not cancel the subscription.
The app is licensed for personal, non-commercial use. Output is intended for inspiration and concept work, and is not a substitute for professional architectural, engineering or construction advice.
Email phameriuanluc@gmail.com and describe what happened. If a specific generated result is the problem, the "Report a problem" option inside the app attaches the style, room and app version for us automatically.
Still stuck?
Email us and we usually answer within 72 hours.